Détails du poste

Ce we want from you:

To know at an ADVANCED level the #Dutch and #English languages
To have computer skills;
To enjoy talking on the phone, to be willing to provide information to customers;
To have the ability to listen patiently and to clarify, through questions, the situations presented by the client;

No experience in #callcenter is required.
Regardless of age, we look forward to having you join our team!

Job description
You will take customer calls and lead the discussion with them in order to identify and resolve requests/complaints;
You will provide advice or informed information to customers;

What we offer you:

Permanent employment contract, with a fixed salary;
Meal vouchers, bonuses based on performance and annual salary increases;
Paid training for knowledge of our structures and processes;
Private health insurance;
A fast recruitment process;

Company description
Global Remote Services, GRS, is the first independent contact center in Romania, and has managed over the more than 20 years of activity to rank among the top providers of outsourced services.
Founded in January, in Bucharest, GRS offers a wide range of multilingual and multi-channel contact center services as well as back-office services to organizations in Europe.
Global Remote Services has 2 offices in Romania: one in Bucharest and one in Piatra Neamt.
Currently, the company has over 600 employees and continues to grow.

Join our team!

Do you speak another European language, other than Dutch, at a very good level? Then let's talk!
No previous experience in this field, or any other, is necessary, as we will provide you with the necessary training. We are looking for ambitious and persevering candidates who are willing to develop new skills and abilities.
Our offices are located as close to the city center as possible and with quick access to main transportation means.

Employees are the most important resource of the company, so we make sure to offer them a pleasant working environment.
If you are interested in working in a continuously developing industry, we would be pleased to have you join us!